Alert One UnitAttention Family of Alert One The Alert One unit can be a very valuable tool in time of an emergency. Here are a few tips for the user (elderly or disabled) and their family members. The unit comes with one Alert One box (about the size 5”x8”) and a pendant to be worn around the neck. The red button on both the Alert One box and the pendant can be pressed for emergency assistance. The Alert One box then dials 911, in which the police dispatch will be contacted. The dispatch receives a recorded message of who the caller is, their phone number and address. The unit then becomes a two-way voice connection with the dispatch. The dispatch person will then talk with the elderly in the home asking if they are okay. If the dispatch person cannot hear anyone, they will immediately send an emergency unit to the home. Please remind your elderly or disabled family member to wear the pendant around their neck at all times. Periodically remind the person wearing the Alert One pendant why they are wearing it around their neck, then remind them to use it in case of an emergency. We have found that in some situations, an elderly person fell down, was unable to get up but did not have the Alert One pendant around their neck. If the red button is accidentially pressed, the Alert One unit will start to beep continually. The Alert One will need to be reset. This is done by :
If you have any questions, please call GRTI Customer Service at 796-3333.
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